Despite the civilized formulation, basically Operant Learning Theory is learning by reward or punishment, and is applied in organizations through Transactional Leadership.
A certain behavior probability can be increased by the positive or negative reinforcement. Most of the means of reinforcement of employees’ behavior are rewards (promotions, benefits, etc.). They are valuable as long as they are connected in the mind of the beneficiary with the cause. Feedback is another buzz word here; everybody use it but few really give feedback.
To reduce the probability of a type of behavior according to Operant Learning Theory involves control. The extinction of a behavior is done by the termination of the positive reinforcement that is causing it. The punishment is done by an action that creates an unpleasant situation.
When you decide that punishment is required, do it now and do not act as you would regret it after!
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